Vakansiyalar

Product Development Specialist (NarMobile)

Requirements:

• Higher education (Business, Technical, MBA is a plus)
• Work Experience: minimum 2 years of work experience in Marketing and Product Development are (preferable in TeleComs, Banking, Insurance industries)
• Knowledge of Azerbaijani, Russian and English
• Microsoft Office (Excel, PPT, Project Management)
• Military service

Job description
The basic job duties will include, but not be limited to:

• Ensure customer base and revenue increase in the consumer market with necessary products
• Develop consumer products & tariffs & promotional campaigns managing all related business processes by initiating the idea, finalizing the business case, preparing the concept & technical requirements & communication briefs & aligning with CC & Shops
• Responsible from product portfolio for different consumer segments analyzing the needs of the consumer market
• Deploy the initiatives in the Consumer Product Roadmap according to the objectives of the company
• Contribute to build a strong brand identity for NarMobile
• Involve in value based segmentation of consumers with Analysis team
• Plan different loyalty initiatives for different consumers to reduce churn
• Monitor Competitor and market activities within a defined process
• Manage SMS Broadcast within the defined customer contact rules
• Develop BTL targeted campaigns  for different customer segments

Brand Awareness and Marketing Communication Specialist

Requirements:

• Higher education
• Work Experience: 3 years of relevant experience
• Strong analytic skills
• Knowledge of MS Office applications
• Knowledge of Azerbaijani, Russian, English

Job description
The basic job duties will include, but not be limited to:

• Receive the product definition from Consumer & Corporate Product Development Team & Write creative brief for creative agency & control the creative work on all communication materials till the launch
• Overview editing and voice-overs to assure quality production in line with the parameters of the assignment.
• Arrange all media bearers: brochures, TVC, Radio, point-of-purchase displays, and etc — for particular assignments
• Manage the production of marketing materials, including leaflets, posters and flyers, involving writing and proofreading copy and liaising with designers.
• Prepare the design of exhibitions with appropriate communication
• Provide sponsorship opportunities to assist with the publicity and funding of marketing projects
• Monitor competitor communications proactively
• Document flow control of all issues related to internal and external filings, invoicing, requests and etc
• Responsible for direct marketing activities & managing the 3rd parties within the overall process
• Responsible from the brand of the company & planning all communication according to the brand book

Central Commercial Function / Hardware Specialist

Requirements:

• Higher education;
• At least 3 years of experience in telecommunication, sales and customer service;
• Excellent knowledge of Azeri, English and Russian languages;
• Excellent knowledge of MS Office

Roles  & Responsibilities:

• AF-VF Branded SIM, Scratch cards and end user equipment’s stock coordination (both physically and electronically);
• Coordinating orders from AF-VF Agents and AF-VF Centres with Sales and Finance Departments;
• Checking availability of shipment of all ordered products to AF-VF Agents and Centres;
• AF-VF Branded SIM and Scratch cards preparation for Sales;
• Operations in Billing systems and activations of production for further Sales;
• Monitoring Sales dynamics and works with Electronic reports, Billing system;
• Working with other related departments (IT, Marketing, Indirect Sales, AF-VF Centres);
• Making daily/monthly sales reports, collecting and archiving all shipping documents;
• Working with Distributors (Negotiations, Receiving orders, Planning Production);
• Working with remote stock;
• Transferring SIM, Scratch cards and end user equipment to AF-VF Agents and Centres;
• Submitting reports to Hardware Manager

Warehouseman / Expeditor

Requirements:

• Higher education (Technical)
• Work Experience: minimum 3 years of work experience in related area
• Driving license, ability to drive Forklift (certificate preferable)
• Knowledge of Azerbaijani and Russian languages,  English (beginning)

Job description
The basic job duties will include, but not be limited to:

• Checking received materials (material control) from suppliers (local and from aboard) according receipt documents
• Allocating received materials to racks as per instruction of warehouse manager and warehouse inventory specialist
• Preparation of materials for release to vendors, distributors and material responsible persons
• Responsible for the deliveries of the materials within Azerbaijan Republic
• Responsible for sorting and proper packing of the requested materials
• Timely and accurate performance of the requested deliveries
• Provide assistance to Warehouse manager in all issues

Personal Assistant to COO and CFO

Requirements:

• Higher education;
• At least 2 years of relevant experience in international company;
• Excellent knowledge of Azeri and English languages, Russian is advantageous;
• Excellent knowledge of MS Office;
• Strong communication skills

Roles  & Responsibilities:

• On-line diary management for CxO;
• Schedule appointments;
• Participate at the meetings/keep minutes of the meetings and control the tasks;
• Prepare Reports (monthly, weekly, etc.);
• Co-ordinate travel, visa arrangements for CxO area when needed;
• Follow up the documentation for CxO level (outgoing and incomomg correspondence, invoices, contracts, etc.);
• Routine activities support, CxO tasks support

Azerfon-Vodafone / Corporate Sales Specialist

Requirements:

• Higher education in Finance/Economics;
• Experience in sales, marketing and accounting;
• Knowledge of Azeri, English and Russian languages;
• Knowledge of MS Office;
• Driving license B category

Roles  & Responsibilities:

• Search of potential corporate subscribers;
• Corporate Sales Database update;
• Direct sales to potential corporate subscribers;
• Increase of corporate sales volume

Azerfon-Vodafone/Sales and Service Agent

Requirements:

• Higher education
• At least 1 year of experience in Customer Care/Sales and Service Center or/and Administrative area is a plus
• Knowledge of MS Office applications
• Knowledge of languages (Azerbaijani, Russian – fluent, English – upper-intermediate)

Competencies:

• Customer oriented
• Ability to work in a team
• Sales skills
• Adaptation to changes
• Compliance with innovation

Job description

• Sales/Registration of numbers  and providing services through point of sale according to internal procedures and rules reflected in appropriate documents and programs (Intranet, KPI, FAQ)
• Maintaining detailed knowledge of products and services, presented by Azerfon
• Presentation of goods on strict correspondence of Brand book and instructions of Sales department
• Customer Satisfaction
• Observance of Dress code rules
• Accepting & recording customers’ complaints & offers
• Daily subscriber apply and action reports
• Filling reports with daily turnover to Heads/Team leaders
• Working according to work schedule and work graphics
• Performance and qualification of KPIs

NarMobile / Indirect Sales Specialist

Requirements:

• Higher education;
• At least 2 years of experience in sales, marketing and direct contacts with customers;
• Knowledge of Azeri and Russian languages;
• Driving license B category

Roles  & Responsibilities:

• Searching for new sales points, developing channels within own zone according to business plan;
• Controlling and developing sales proceedings (at Dealer Sales points);
• Providing distribution, arrangement of POSM (advertisement materials) considered for Sales Points of Dealer Shops and other sales points (groceries, booths, markets), as well as arrangement of shop windows, removal of POSM on terminated campaigns and replacement by new ones;
• Controlling over range and stock of materials considered for Sales Points of Dealers and other shops;
• Controlling over outer appearance of illuminated outdoor advertisement banner and other advertisement materials of Nar Mobile;
• Possessing updated information on products, goods and services provided by Azerfon Company;
• Presenting products and services of Azerfon Company to Dealer's employees;
• Instructing Distributors and Dealers employees and inviting them to training courses, if necessary;
• Regularly inspecting Sales Points of Dealers and Distributors and setting forth proposals concerning their categorization;
• Supporting development of Distributors Sales Points;
• Drawing list of Dealer Sales Points and regularly updating them;
• Controlling over compensation to Dealers;
• Submitting accounts and Daily/Monthly reports on activity of Distributors;
• Drawing deliver-acceptance memorandum for Distributors and Dealers Shops;
• Controlling over wholesale and consumer prices of SIM/payment cards in the market;
• Preparing daily, weekly, monthly reports

PMO / Core Network Performance Engineer

Requirements:

• Higher technical education;
• At least 3 years of experience in telecommunication area;
• Excellent knowledge of Azeri and English languages;
• MS Office skills

Required competencies:

• Experience in creating new database handling programs;
• Strong analytical skills;
• Ability to work under pressure;
• Problem solving ability and initiative

Roles  & Responsibilities:

• Traffic engineering to forecast and design traffic routing on all interfaces of a GSM network to ensure network and equipment reliability;
• Diagnose and correct telecommunications system and networking problems;
• Plan and prepare telecommunications engineering documents to ensure network and equipment capacity;
• Provide inputs for telecommunication capital budget; configure, install and integrate equipment; perform and report software and hardware impact studies after equipment installation;
• Use multiple databases to track traffic forecast, equipment configurations; Asynchronous Transfer Mode (ATM) networking equipment;
• Ensure Network Performance reporting & data availability;
• Base Station Subsystem (BSS). Perform Network expansion activities;
• Participate in Technical Validation/Customer Acceptance Testing;
• Advanced technical support tasks including fault diagnosis and troubleshooting for the application areas supported;
• Troubleshooting, assuming emergency service 24 hours, executing the operation and maintenance contract for the power equipment;
• Maintenance and development of PM tools and Reporting Tools/Database development;
• Set KPİ definition/threshold/formulas for reporting purposes;
• Set up data collection schedules & post processing;
• Set up Report Templates for Management, Planning & Acceptance;
• Set KPİ definition/threshold/formulas for reporting purposes;
• Set up data collection schedules & post processing;
• Network KPİ report production and analysis for Management & Engineering;
• Participlate in emergency support activities

Translator

Requirements:

• Higher education;
• At least 2 years of experience in the sphere of translation;
• Excellent knowledge of Azeri, Russian and English languages

Responsibilities:

• Translation of internal and external documentation into and from Azeri, Russian and English languages;
• Assistance in meetings where interpreting is required;
• Liaison with request submitters to discuss any unclear points in translation;
• Proofreading and editing all the texts to be translated;
• Providing request submitters with a grammatical, well-expressed final version of the translated text, usually as a word-processed document

IP Networking Team Leader

Requirements & Responsibilities:

• Supervise the IP networking group;
• Coordination projects related with IP networking group and effectively utilizes the resources in the team;
• Define and monitor the team KPI with unit manager
• Prepare and develop training plan for team members
• To carry out duties according IT policy and procedures;
• Participate in preparation and developing IT procedures;  
• Ensures the implementation of the rules and procedures related to the activity of the teams, ensuring their respect to business process and company rules
• To prevent any risk of information leakages;
• Ensure confidentiality of passwords
• Coordinates & cooperates closely with other teams of IT Operation and departments.Maintains good relations with all teams and departments, develop team working
• To ensure effective interworking with teams within IT department, other departments for outstanding issues, improving of support quality and SLA conditions
• To give budget saving suggestions
• Installing, tuning and maintenance of Active and Passive Network Equipment;
• Installing, tuning and operation maintenance of Cisco (switch, router, firewall) and RAD (multiplexer, modem) equipments;
• Troubleshooting of problems on network levels including hardware and software problems;
• Analysis of network load and traffic optimization;
• Control 3rd party companies works related with IT;
• Participate in the development, delivery, and support of new IT infrastructure systems, tools and technologies according İT Development targets/plans;
• Documenting infrastructure systems including hardware and software systems;
• Plan, perform and ensure preventive maintenance works;
• Perform regular backup of system and configurations files

Network Operations/CNO BSS Team Engineer

  Requirements:

•    Higher technical education;
•    At least 2 years of work experience in related area;
•   Experience in telecommunication;
•    Knowledge of Azeri and English languages;
•    MS Office skills

  Roles  & Responsibilities:

• To be responsible for installation, implementation, integration, operations and maintenance of following equipments: BSC, TRAU, other assigned platforms;
• To be responsible for restoring responsible platforms from fresh BackUp anytime;
• To analyzing and provide solutions of the problems encountered on the network;
•   To contribute to acceptance of new installed nodes, equipments;
• To be responsible for execution of approved work orders and solutions from engineering department as well as from vendor support regarding to problems encountered on the network;
• To ensure no changes occur in the responsible platforms without work order;
• To inform all related teams and departments for any service problems on the network in time;
• To keep in close contact with Network Monitoring Center and with Customer Care to identify network problems in time and find solution within minimum possible timeframe;
• To control network KPI’s and to start immediate investigation for root cause and initiate action plan for improvement of worth KPI’s;
• To be responsible for core network (BSC/TRAU/other assigned platform) uptime per node according to company defined target;
• To be responsible for core network (BSC/TRAU/other assigned platform) platforms failures/problems solution according to company defined target timeframe;
• To develop and evaluate responses to RFQs;
• To prepare and ensure existence and to update related network passports and diagrams;
• To ensure compatibility of needed spare part capacity to support continuous uptime and service for responsible platforms;
• To be 24h/7d on-call and/or on site available;
• To perform operation and maintenance of the core platforms (BSC/TRAU/other assigned platform) and Implementation process for this areas;

Admin Office Support Specialist

Requirements:

• Higher education;
• At least 2 years experience in present sphere;
• Knowledge of Azeri, English and Russian languages;
• Work experience in tourism sphere is preferable

Roles  & Responsibilities

• Police registration of expats;
• Collection and control of all required documents for work permission, residence permit, police registration and VISA;
• Ordering air tickets;
• Visa application processing;
• Holding negotiations with hotels;
• Arranging hotel reservations in Azerbaijan and abroad;
• Purchasing travel insurance policies;
• Maintaining tables with reports on daily transactions, as well as monthly and ready-made reports;
• Drawing up and maintaining databases required;
• Controlling over expiry dates and timely updating of the necessary documents

Security Coordinator

Requirements:

Roles  & Responsibilities

• Developing, maintaining and promoting local Security Policies and Procedures in line with Group Security Policy and Security Strategy;
• Developing and delivering security awareness programms, including inductions;
• Conducting Risk Assessments and audits in order to identify all major risks;
• Managing and supporting security with regards to physical, data and personnel safety;
• Effectively managing security performance and encouraging development of all direct reports;
• Developing relations with Project/Business Development teams, raising security profile and ensuring consistent and professional set of security standards are maintained across the business stream

IT/Junior Database Administrator

Requirements:

• Higher education (technical)
• At least 4 years experience in IT sphere (1-2 years in Oracle Database Administration);
• Knowledge of Oracle database concepts;
• Experience in installation, patching of Oracle database environment;
• Experience with data export/import (especially with Data Pump) between Oracle database;
• Experience with SQL/PLSQL and optimization
• 1-2 years administration experience with Oracle Database 9i/10g on Windows, Linux, Unix (mostly in Solaris);
• Experience with Oracle Database Security Management, in Oracle management/monitoring tools like OEM;
• Good knowledge of Oracle backup and recovery concepts, external tables, flashback features, Data Guard environment and monitoring standby database;
• English (technical level and excellent writing skills are must), Azeri (fluent) and Russian (good);
• Military service

Roles & Responsibilities:

• Installation, configuration and upgrading of Oracle server and client software and related products;
• Perform database tuning and performance monitoring. Reqularly prepare report about performance status;
• Monitoring Oracle Data Guard environment, solving problems or escalation to higher level. Prepare necessary documents regarding the issues/reports (incident reports, trouble ticket numbers etc.);
• Provide technical support to end users especially in SQL queries tuning;
• Monitoring physical space in server side which is related to Oracle databases. Expand the physical space in according with database growth;
• Monitoring partitioned tables and adding new partitions in according with database growth ;
• Identifying problems related to Database platforms (especially the ones which are registered in alert log files). Prepare reports on regular base ;
• Participate in the development, delivery, and support ing of new IT infrastructure systems, tools and technologies according İT Development targets/plans;
• Plan and perform preventive maintenance works;
• To carry out duties according IT policy and procedures;
• Perform notification about business affected problems on the databases in time;
• Prepare and update all database related documents (diagrams, registry files, schemes);
• Report on system statuses, failures, violations, performed preventive works and actions

IT/Postpaid Billing Administrator

Requirements:

• Higher education (technical)
• At least 3 years experience in IT sphere ;
• Knowledge in database systems (Oracle SQL, PL/SQL);
• Excellent knowledge of MS office (Excel, Word, Power Point);
• English (technical level and excellent writing skills are must), Azeri (fluent) and Russian (good)
• Military service

Roles & Responsibilities

• Produces written technical and functional documentations;
• Manages all phases of the postpaid product development lifecycle;
• Participates in the development of the projects within the department;
• Contributes in the constant improvement actions of the Company;
• Be ready to learn all the technologies necessary to accomplish the required tasks;
• Ensures the transfer of the developed products to the End-user, as well as to the responsible operational unit;
• Respects and applies approved procedures and processes and proposes constant improvement actions;
• Identifies and implements changes for improving the operational efficiency of the unit;
• Ensures full backup know how for each task and activity in the unit;
• Develops pro-actively and against requirement specifications management and operational reports;
• Ensures health of all informational data of the group;
• Ensures operational backups and archiving for all informational data of the group
• Operation, Maintenance, Configuration and troubleshooting for: Service provisioning, Mediation device, Tariffs, Tariff Plans, Services, Rating processes, Billing and invoicing process, Roaming and Interconnect issues,Warehose operations, Phone Number Ranges, SIM operations, Scratch Cards Operations, Credit and Corporate Policies, Data Warehouse operations, Customer Care and Web Customer Care interfaces, billing system user access policy;
• Testing and installation of the new patch sets and releases;
• Participating in development of products related to the group

Prepaid Billing Administrator

Requirements:

• Higher education (Technical, IT)
• Work Experience: in IT sphere at least 3 years
• Knowledge of database systems (Oracle SQL, PL/SQL)
• Basic knowledge of Unix based operating systems (Free BSD, Linux, Solaris)
• Excellent skills in Microsoft office (Excel, Word, PowerPoint)
• Azerbaijani and Russian – fluent, English – technical level and excellent writing skills are must
• Military service

Job description

The basic job duties will include, but not be limited to:

• Produce written technical and functional documentations
• Manage all phases of the reporting development lifecycle
• Participate in the development of the projects within the department as well as development of products related to the group
• Contribute in the constant improvement actions of the Company
• Readiness and willingness to learn the technologies necessary to accomplish the required tasks
• Ensures the transfer of the developed reports to the End-user, as well as to the responsible operational unit
• Respect and apply approved procedures and processes as well as propose constant improvement actions
• Operation, Maintenance, Configuration and troubleshooting for: Service provisioning, Mediation device, Tariffs, Tariff Plans, Services, Rating processes, Billing and invoicing process, Roaming and Interconnect issues,Warehose operations, Phone Number Ranges, SIM operations, Scratch Cards Operations, Credit and Corporate Policies, Data Warehouse operations, Customer Care and Web Customer Care interfaces, billing system user access policy
• Identifies and implements changes for improving the operational efficiency of the unit
• Ensure full backup know how for each task and activity in the unit
• Develop pro-actively and against requirement specifications management and operational reports
• Ensures operational backups and archiving for all informational data of the group
• Testing and installation of the new patch sets and releases

Fixed Assets Control Accountant

Requirements:

• Higher education (in Finance/Accounting)
• Work Experience: similar position for 2-3 years at least (experience in accounting is preferable)
• IFRS accounting knowledge and sound practice
• Local accounting knowledge and sound practice
• Local tax knowledge
• Knowledge of MS Office applications, MS Project
• Knowledge of languages (Azerbaijani, Russian – fluent, English – upper-intermediate)

Job description :

• Maintain complete, detailed and accurate register for fixed assets;
• Ensure correct treatment of fixed assets costs.
• Responsible for proper cutoff for additional investments into fixed assets;
• Track purchase, movement and transfer of fixed assets and make respective account entries.
• Participation at annual observation of fixed assets.

Business Continuity & Process Manager

Requirements:       

• Degree in Finance
• Work Experience: similar position for 2-3 years at least
• Experienced in Business continuity &Process Management and Change Management
• Graduate / Post-graduate with proven experience of Business Continuity management, including preparation and testing of business continuity or disaster recovery plans.
• Knowledge of MS Office applications (Word, Excel, Visio, Power point)
• Knowledge of Azerbaijani, Russian, English

Job description
The basic job duties will include, but not be limited to:

• Developing and implement Business Continuity Strategy (BCS), including the identification of best practice against industry standards
• Carrying out Business Impact Analysis (BIA) and Risk Assessment (RA) for customers, as appropriate
• Working with Assessment's suppliers to ensure that their business continuity contractual obligations are being met and seeking ways to improve Assessment's end-to-end business continuity provision.
• Acting as a point of contact on all Assessment business continuity matters within Assessment, within the Group and, as appropriate, for Assessment customers
• Ensuring that Assessment's approach to business continuity is compliant with BS25999 and, if determined by the SMT, implementing a plan to successfully gain certification
• Carrying out appropriate communication activities to ensure that all Assessment staff has a clear understanding of the importance of business continuity planning and their role within it
• Producing a quarterly report on all business continuity activities for the SMT
• Monitoring costs of business continuity activities and reporting expenditure against plan on a regular basis
• Implementing Assessment's Business Continuity Test Plan in accordance with contractual and divisional requirements. This includes writing reports on all tests and simulation exercises, as well as producing a Test Plan Annual Report for both customers and the Senior Management Team (SMT)
• Supporting the Program Management Office (PMO) Lead in ensuring that information security processes are followed, so that ISO 27001 certification is attained and the requirements of the Assessment Information Security strategy are met
• Graduate / Post-graduate with proven experience of Business Continuity management, including preparation and testing of business continuity or disaster recovery plans
• Auditing & reviewing current business processes and procedures and where needed recommend changes to business processes

Process Performance Specialist

Requirements:       

• Degree in Communications or Computer Science or equivalent required
• Work Experience: 2-3 years Telecoms and/or IT experience in an international work environment
• Project Management qualifications - ITIL qualification would be advantageous
• Must have strong stakeholder management skills
• Knowledge of MS Office applications (Word, Excel, Excel, Visio, VB, Access, Power Point)
• Advance developer competence in Microsoft share point sever and SQL
• Knowledge of Azerbaijani, Russian, English

Job description
The basic job duties will include, but not be limited to:

• Design process Performance measurement criteria for business critical processes
• Report process performance by collecting and formulating related data and its impact on business
• Work closely with business process owners to design, plan, change and document detailed processes
• Analyze process for efficiency improvement, recommend & implement changes
• Manage the delivery of internal and externally generated change
• Ensure all process changes are effectively planned, designed and delivered into production in an efficient, cost-effective and timely manner
• Must have strong stakeholder management skills and be able to lead cross company review sessions
• Align process map of the company to industry standards using best practices
• Auto mate processes using technology where applicable for processing efficiency